1. About Our Services

Najd Store provides digital supporter memberships, premium access packages, and optional digital benefits for members of our online gaming community.

All products sold on this website are digital products and are linked to the customer's account or community profile where applicable.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
• You have permission from a parent or legal guardian to make purchases.

You are responsible for ensuring that your use of our products complies with the laws and regulations applicable in your jurisdiction.

3. Digital Products

All products sold through Najd Store are digital-only unless otherwise stated. No physical items will be shipped.

Products may include, but are not limited to:

• Supporter memberships
• Premium access packages
• Cosmetic perks
• Convenience features
• Account-based digital benefits

4. Account Responsibility

Customers are responsible for providing accurate account information at checkout, including any username, identifier, or account details required for delivery.

We are not responsible for failed delivery or issues caused by:

• Incorrect account information
• Unavailable or inactive user accounts
• User error
• Misuse of the purchased product

5. Payments

Payments are processed through third-party payment providers. By completing a purchase, you authorize the applicable payment provider to process your payment.

Prices are listed in the currency shown at checkout and may be subject to taxes, fees, exchange rate differences, or payment provider charges depending on your location and payment method.

6. Refund Policy

Because our products are digital goods and/or account-linked digital services, purchases are usually delivered automatically or made available shortly after payment.

Customers may request a refund within 14 days of purchase in the following situations:

• The product was not delivered
• The customer was charged more than once for the same purchase
• The order could not be fulfilled due to a technical issue on our side
• The purchase was completed in error and the product has not yet been delivered, activated, or used

Refund requests submitted after the 14-day window may still be reviewed at our discretion, but are not guaranteed.

7. Refund Request Process

To request a refund, the customer must contact our support channels within 14 days of the transaction and provide sufficient details about the order.

We reserve the right to request additional information to investigate refund claims, including:

• Order or transaction details
• Account identifiers
• Payment confirmation
• Screenshots or evidence of the issue

If a refund is approved, it will be returned through the original payment method where possible.

8. Chargebacks and Payment Disputes

Customers agree to contact us first before initiating a chargeback, dispute, or payment reversal.

Submitting a chargeback or dispute for a delivered or properly fulfilled digital product may result in:

• Suspension or restriction of access
• Cancellation of delivered benefits
• Temporary or permanent account action
• Refusal of future service

We reserve the right to challenge fraudulent or abusive disputes and provide relevant evidence to payment processors.

9. Delivery

Digital products are typically delivered automatically or within a reasonable period after successful payment.

Delivery may be delayed in some cases due to:

• Payment verification or fraud checks
• Technical maintenance
• Incorrect customer information
• Service interruptions or outages

We reserve the right to review, hold, or delay suspicious transactions for security, fraud prevention, or compliance purposes.

10. Product Availability and Changes

We reserve the right to modify products, update package contents, discontinue offerings, adjust prices, remove or replace benefits at any time without prior notice.

These changes will not affect completed purchases unless required for technical, operational, security, or compliance reasons.

11. Acceptable Use

You agree not to use our website or products for any unlawful, fraudulent, abusive, or harmful purpose.

We reserve the right to deny service, suspend delivery, or restrict access if we believe a purchase or account is involved in:

• Fraud
• Abuse
• Payment misuse
• Chargeback abuse
• Policy violations
• Unauthorized account activity

12. No Real-World Cash Value

Our digital products are intended for entertainment and community purposes only. They:

• Are not financial products
• Do not represent stored monetary value
• Are not redeemable for real-world cash
• Are not intended for resale unless explicitly stated

13. Limitation of Liability

To the maximum extent permitted by law, Najd Store shall not be liable for:

• Indirect or consequential losses
• Loss of data
• Issues caused by incorrect customer information
• Temporary service interruptions
• Downtime, outages, or third-party service failures

Where liability applies, our total liability shall not exceed the amount paid for the relevant purchase.

14. Third-Party Services

We may use third-party providers for payment processing, hosting, analytics, communication tools, fraud prevention, and account or delivery systems.

We are not responsible for the independent actions or policies of third-party providers.

15. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes means you accept the updated terms.

16. Contact

If you have questions about these Terms & Conditions or need support, you may contact us through our official support channels or website.

Website: https://nstore.najdrp.com/